{"id":31840,"date":"2026-07-10T06:49:36","date_gmt":"2026-07-10T06:49:36","guid":{"rendered":"https:\/\/sartoriaequestre.com\/right-of-withdrawal-2\/"},"modified":"2026-09-10T06:14:57","modified_gmt":"2026-09-10T06:14:57","slug":"right-of-withdrawal","status":"publish","type":"page","link":"https:\/\/sartoriaequestre.com\/en\/right-of-withdrawal\/","title":{"rendered":"Right of Withdrawal"},"content":{"rendered":"<div class=\"webwakeupwdb-account-intro\">\r\n\t\r\n\t<div class=\"webwakeupwdb-guidance\">\r\n\t<p class=\"webwakeupwdb-guidance__intro\">\r\n\t\tYou can withdraw from this contract within 14 days, without giving any reason. It takes two short steps and we will email you a confirmation straight away.\t<\/p>\r\n\r\n\t\t\t<details class=\"webwakeupwdb-guidance__details\">\r\n\t\t\t<summary>How it works &amp; what happens next<\/summary>\r\n\t\t\t<ul class=\"webwakeupwdb-guidance__list\">\r\n\t\t\t\t<li>You have 14 days to withdraw \u2014 counted from when you (or someone you nominated) received the goods, or from the day the contract was concluded for a service.<\/li>\r\n\t\t\t\t<li>You do not need to explain why. There are no hidden steps and no obligation to call us.<\/li>\r\n\t\t\t\t<li>Fill in your name and email, then confirm. Right after confirming, we email you an acknowledgement of receipt \u2014 keep it as your proof.<\/li>\r\n\t\t\t\t<li>We refund all payments you made for the order, including the standard delivery cost, within 14 days, using the same payment method you used.<\/li>\r\n\t\t\t\t<li>If your order is physical goods, please send them back within 14 days of telling us. We may wait until we receive them (or your proof of return) before refunding; return shipping may be at your expense unless we stated otherwise.<\/li>\r\n\t\t\t\t<li>Some items cannot be withdrawn by law (for example, sealed items unsealed after delivery, event tickets for a specific date, or digital content you agreed to start immediately). If that applies, we will let you know.<\/li>\r\n\t\t\t<\/ul>\r\n\t\t\t<p class=\"webwakeupwdb-guidance__help\">If anything is unclear, contact us before confirming \u2014 we are happy to help.<\/p>\r\n\t\t<\/details>\r\n\t<\/div>\r\n\r\n\t\r\n\t\t<p>Enter your order number and the email you used at checkout to start a withdrawal. You can also use the link in your order confirmation email, or log in to your account.<\/p>\r\n\r\n\t\t<form class=\"webwakeupwdb-lookup webwakeupwdb-form-wrap\" data-webwakeupwdb-lookup>\r\n\t\t\t<div class=\"webwakeupwdb-field\">\r\n\t\t\t\t<label for=\"webwakeupwdb-lookup-order\">Order number<\/label>\r\n\t\t\t\t<input id=\"webwakeupwdb-lookup-order\" name=\"order_ref\" type=\"text\" autocomplete=\"off\" required>\r\n\t\t\t<\/div>\r\n\t\t\t<div class=\"webwakeupwdb-field\">\r\n\t\t\t\t<label for=\"webwakeupwdb-lookup-email\">Email used at checkout<\/label>\r\n\t\t\t\t<input id=\"webwakeupwdb-lookup-email\" name=\"email\" type=\"email\" autocomplete=\"email\" required>\r\n\t\t\t<\/div>\r\n\t\t\t<div class=\"webwakeupwdb-actions\">\r\n\t\t\t\t<button type=\"submit\" class=\"webwakeupwdb-button\">Find my order<\/button>\r\n\t\t\t<\/div>\r\n\t\t\t<p class=\"webwakeupwdb-result\" role=\"alert\" hidden><\/p>\r\n\t\t<\/form>\r\n\r\n\t<\/div>\r\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-31840","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sartoriaequestre.com\/en\/wp-json\/wp\/v2\/pages\/31840","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sartoriaequestre.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sartoriaequestre.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sartoriaequestre.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sartoriaequestre.com\/en\/wp-json\/wp\/v2\/comments?post=31840"}],"version-history":[{"count":0,"href":"https:\/\/sartoriaequestre.com\/en\/wp-json\/wp\/v2\/pages\/31840\/revisions"}],"wp:attachment":[{"href":"https:\/\/sartoriaequestre.com\/en\/wp-json\/wp\/v2\/media?parent=31840"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}